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Skibidi! In the world of EMS, Quality Assurance and Quality Improvement are the real goons, ensuring that every paramedic is on their A-game. Lowkey, these processes are the edge that keeps patient care top-notch. You gotta measure those quality indicators and analyze the data like a sigma in a toilet. Think about clinical protocol compliance, chart reviews, and even those necessary credential checks – keeping it dank and compliant with the best standards. QI is all about that continuous grind, making sure we improve service delivery with some serious root cause analysis. Stay sharp, track those trends, and always aim for better outcomes!